installation service

The short duration and the mobility of venue or environment is the prudent feature of performance industry, it is an indispensable condition as well as an important step in service system to offer rapid, safe, accurate installation service for a successful application of visual-effect system.

The light, thin, transparent, assembly-flexible performance of visual effect products can be employed in different application fields, Glux’s installation service has advantages of quicker response time and strong service capability.

An effective installation service is mainly based on the following aspects:

Visual-effect products featured with rapid installation：The structure of visual-effect product must possess the attributes such as rapid mobility, rapid installation, disassembly and rapid debugging and operation, thus can provide basic technical support for timely installation service.  Glux’s CYsn, MOtn, SEfl, BEln, FLpl and other products are provided with such structure and technical features.

Rapid logistics：Regional centralized warehouses and dispersed warehouse management system provided basic conditions for the timely delivery of large number of products. Glux established the centralized warehouses respectively in Beijing, Shanghai, Shenzhen, Chengdu and possessed abundant visual-effect products.

Experienced service team: the service team can take command of the accurate on-site conditions soon at the earliest time; they can also coordinate the communication, make technology and installation solutions, deal with delivery of products, the on-site constructions and the unpredictable incidents etc. Glux is provided with professional service teams respectively in Beijing, Shanghai, Shenzhen and Chengdu.  

An effective operation of visual-effect products needs high professionalism and technology. In addition, the service usually is provided in uncertain locations and environments, while the important performance events and ceremonies require high-level safety and stability, therefore, professional on-site protection is the basic condition in the service of visual-effect products’s application.

The major manifestation of on-site service:

System maintenance: After the installation and debugging of visual-effect system, the on-site inspection tour, on-site safe guarding, fault clearing, equipment maintenance, spare parts management and other maintenance works are the main contents for ensuring a stable and safe operation of the visual-effect system.

Real-time control: For an urgent effect change, experienced professional staff members and technicians will offer rapid technical support and setting adjustment based on the commands of the director or the real-time controlling system of the process. The real-time control is the core of visual-effect system during its operation.